Preparing for delivery and placement: base, access route, crane and connections
Base and weight, access and crane requirements, connections, the installation service and the checklist for delivery day for your hot tub or sauna.
- delivery
- placement
- base
- crane
- installation
Short answer: a smooth delivery day starts weeks earlier. Arrange four things: a level, load-bearing, water-draining base, a measured access route (a hot tub without a crane needs at least 1.05 metres of clearance; a sauna and jacuzzi always require a crane, so a spot for the crane lorry), the connections (water within reach, power or heavy-duty power arranged in advance by a certified installer), and a clear spot on the day itself. Below is the complete step-by-step plan and checklist.
Step 1: choose the final location
- Sun and wind: a tub or sauna out of the full wind loses noticeably less heat; position a sauna with the door away from the prevailing wind direction.
- Distance from the house: close by is convenient in winter; further away offers more privacy. Consider the walking route to a shower or the cold plunge tub.
- Chimney: for a wood-fired heater, keep it clear of branches, roof edges and canopies, with smoke directed away from windows and the neighbours' terrace.
- Boundary: for a sauna, keep at least 1 metre clearance from the boundary or arrange permission from your neighbours; see installing an outdoor sauna for the permit check.
- Access to technical components: the pump, filter, heater and control unit must remain accessible without moving the product.
Step 2: calculate the weight and lay the base
| Product | Empty | Filled | In use (with occupants) |
|---|---|---|---|
| Q-tub Mini (700 litres) | approx. 150 kg | approx. 850 kg | approx. 1000 kg |
| Q-tub XL (up to 1000 litres) | approx. 180 to 230 kg | approx. 1200 kg | approx. 1700 kg |
| Q-tub XXL or Q-cuzzi (up to 1400 litres) | approx. 200 to 250 kg | approx. 1600 kg | over 2200 kg |
| Ice Tub Mini (350 litres) | 75 kg | approx. 425 kg | approx. 500 kg |
| Outdoor sauna | hundreds of kilograms for cabin plus heater and stones | n/a | up to over 1000 kg with 6 to 8 occupants |
How to build a solid foundation bed:
- Excavate the area 15 to 20 cm deep, slightly larger than the product.
- Lay root membrane against regrowth.
- Apply crushed rubble or coarse sand and compact it with a plate compactor.
- Finish with paving sand and paving slabs or concrete slabs, level with a slight fall for rainwater.
- Check with a long spirit level in two directions; a tilted shell causes an uneven waterline and can bring jets or an internal heater above the waterline too soon.
An existing, level concrete slab also works. A wooden deck or roof terrace only after the load-bearing capacity has been assessed by a structural engineer.
Step 3: measure the access route and arrange the crane
- Hot tub without a crane: possible with a clear access route of at least 1.05 metres, without steps or sharp corners, along a route that can bear the weight. Measure the narrowest point: gate, side passage, alley, or the gap between a shed and a fence.
- Outdoor sauna and jacuzzi: always require a crane. A sauna cabin is delivered complete and lifted over the house or the fence.
- Crane lorry position: close to the garden, on a hard surface, with clear space for the outriggers. Watch for cables, trees, lampposts and guttering above the lifting route.
- Report particulars in advance: a narrow street, one-way traffic, a parking permit, a change in level or access via the neighbours. These are taken into account in the planning.
- Photos: take photos of the route, access and location in advance; that clarifies coordination in a single contact.
Step 4: arrange the connections
- Water: a tap for the garden hose within reach; filling takes place on delivery day or shortly after.
- Power: an earthed circuit with a residual current device for the pump, filter and lighting (always for a jacuzzi), heavy-duty power for an electric element, heat pump or electric sauna heater. Arranged in advance by a certified installer; waiting times with installers are often longer than the delivery time.
- Drainage: a spot where hundreds of litres of water can go when changing the water: a drain, flower bed or street gully.
- Wood-fired heater: no power needed, but keep clear space around the chimney and fit a spark arrestor.
Step 5: the installation service
With the installation service, the wood-fired heater, the filter system and any heat pump are connected on delivery day, so the tub is immediately ready for use. What is not included in the installation: connecting power or heavy-duty power circuits to the mains, laying the base and applying for permits. Arrange these in advance. Without the installation service, you connect it yourself according to the assembly manual; see wood-fired heater use and maintenance.
Clearance around the product
| Component | Clearance to maintain |
|---|---|
| Around the shell or cabin | at least 60 cm for maintenance, steps and the lid |
| Around an external wood-fired heater | free distance according to the heater manual, no flammable material |
| Above the chimney | clear of branches, roof edges and canopies |
| Heat pump | free airflow all around, not enclosed |
| Access to technical components | accessible without moving the product |
Checklist for delivery day
- Base level, load-bearing and ready at least a week in advance.
- Route measured and clear: garden furniture, planters, bicycles and obstacles removed.
- Crane lorry position clear; neighbours' cars moved if necessary.
- Power or heavy-duty power installed and inspected.
- Garden hose and tap within reach.
- Particulars and photos shared in advance.
- Someone present who can confirm the final location and the position of the heater, steps and technical components.
After placement comes the first start-up: see first start-up of your hot tub, putting your jacuzzi into use or outdoor sauna use and maintenance.
Frequently asked questions
What kind of base is needed for a hot tub or sauna?
How much clearance is needed for delivery?
Is the product delivered to its final location?
What does the installation service do?
Related articles
Delivery time of a hot tub, jacuzzi or sauna: planning from order to delivery day
Indicative delivery times per product, why custom-made items take longer, how the planning runs up to the delivery appointment, and what to arrange.
First start-up of your hot tub: step by step
From post-delivery checks to your first soak: levelling, filling, leak checks, the first firing, starting water treatment and your first weeks' routine.
Installing an outdoor sauna: foundation, connections and permits
Foundation, connections, permit check and crane access: the complete step-by-step plan to prepare your garden for an outdoor sauna, with a checklist.