Delivery time of a hot tub, jacuzzi or sauna: planning from order to delivery day
Indicative delivery times per product, why custom-made items take longer, how the planning runs up to the delivery appointment, and what to arrange.
Last updated 3 min read
- delivery
- delivery time
- ordering
- planning
Short answer: as an indication, allow 2 to 6 weeks for a hot tub or jacuzzi and 4 to 8 weeks for an outdoor sauna; accessories and maintenance products reach you within a few working days. Every product is assembled or produced per order, so the exact timeframe depends on your specification and options and is stated in the order confirmation. Use the waiting time to prepare the base, the access route and the connections; that is usually the real critical path.
Indication per product
| Product | Indicative delivery time | Why |
|---|---|---|
| Hot tub (Q-tub Mini, XL, XXL) | 2 to 6 weeks | assembled per order: heater, controls, drain and filter positioned as required |
| Jacuzzi (Q-cuzzi) | comparable to the hot tubs, depending on specification | jets, heating and options determined per tub |
| Outdoor sauna (Q-linder, Q-cube, Quatro) | 4 to 8 weeks | produced per order, including custom sizes |
| Cold plunge tub (Ice Tub Mini) | depends on stock, often shorter | standard specification |
| Heaters, covers, accessories, AquaFinesse | a few working days | from stock |
Custom work and special finishes sit at the upper end of the range; a standard specification at the lower end. The timeframe in your order confirmation is leading.
How the planning proceeds
- Order confirmation: you receive confirmation with the indicative delivery time for your specific specification.
- Production or assembly: your product goes into production or is assembled with the chosen options.
- Delivery appointment: as soon as the delivery week is known, a day and time slot is arranged with you. If a crane is needed (always for a sauna or jacuzzi, for a hot tub only if the access route is too narrow), it is scheduled within the same appointment.
- Preparation: you make sure the base, route, crane position and connections are ready; see preparing for delivery and placement.
- Delivery and installation: the product is placed in its final location on the agreed day; with the installation service, the heater, filter and heat pump are connected immediately.
What to arrange during the waiting time
- Base: ready at least a week before delivery day, so the bed has settled.
- Power or heavy-duty power: schedule an installer; waiting times there are often longer than the product's delivery time.
- Permit check for a sauna: free via omgevingsloket.nl; see installing an outdoor sauna.
- Route and neighbours: measure the access route, arrange a crane position, inform your neighbours.
- Maintenance products: have AquaFinesse, test strips and a floating thermometer at home, so you can start on day one; see first start-up.
What can extend the delivery time
- Changes to the specification after the order confirmation.
- A base or connection that is not ready on the planned delivery day; delivery is then rescheduled.
- A crane that cannot be positioned on the day due to obstacles or parking problems; report particulars in advance.
- Weather conditions in which lifting is not safe, such as strong wind.
Frequently asked questions
What is the delivery time of a hot tub?
As an indication, 2 to 6 weeks, depending on the specification and the options chosen. Every tub is assembled to order, with the position of the heater, controls, drain and filter chosen by you.
How long does delivery of an outdoor sauna take?
As an indication, 4 to 8 weeks. Saunas are produced per order, including in custom dimensions and with options such as a panoramic window, bench layout and wood type.
Is delivery coordinated with me in advance?
Yes. As soon as the delivery week is known, a day and time slot is arranged with you, including the crane if one is needed. You provide any particulars about the route and location in advance.
Can I see the product first?
Yes, in the showroom in Zutphen. There you can see and feel the models, finishes and options before ordering.